And in its place of coughing up some useless FAQ, it found about two hundred files (I was employing incredibly obscure search criteria) that had been clearly bug stories-although they ended up termed something else. Within 20-4 hrs I experienced acquired five e-mails telling me how to fix the problem: two from North America, two from Europe, and a single from Australia. It did not even give me a message telling me that it was not working.